At Unruh, we are always striving for customer satisfaction. However, in that striving, we know it’s important to remember and highlight our satisfied customers. The past motivates our present, and the present is how we build your future. From bedroom furniture to living and dining room sets, Unruh is proud to meet your wood furniture needs. But the reviews below hint at a more personal process we’re proud of.
As you read some of the following reviews, know that we invite anyone into our customer base who cherishes high-quality, handcrafted furniture – from bedroom furniture to dining room set; from bookcase to desk. We realize quality isn’t always cheap, but that’s why we consider Unruh furniture an investments – not just for you, but for your family, friends and generations to come.
Customer Reviews: Legacy and Communication
“We couldn’t be happier with the beautiful table and bench we chose for our family. With three small children, we wanted to make messes, memories, and meals with friends around this piece of furniture and ensure its durability. Thank you, Unruh!” -Amy Abernathy
“From our first steps into Unruh’s phenomenal showroom, we could tell that not only are they dedicated to their craft, but also to their clients. Starting with the selection of our pieces and ending with the careful delivery of our items, we felt we had great communication from Unruh and felt incredibly valued as customers. We truly look forward to watching our family live life around our timeless Unruh table, as we know it’s a piece that will last a lifetime!” -Kylie Clark
Amy and Kylie convey the importance of legacy and communication. Amy tells of sharing meals with friends – making memories along the way. We all know how fast life goes by, but imagine furniture in your home that never wavers – that is true to form and reliable for all of life’s big (or small) occasions. The kind of furniture that leaves a legacy for children and their children. And Kylie highlights our communicative process that starts the second you inquire about a showroom appointment. When we host you at our first meeting, we’ll show you around our historic church that serves as our workshop. It’s a fun experience for first-timers, and one we never take for granted. To sit down together and discuss your specific need is how we predict end-result success like Amy and Kylie experienced.
Customer Reviews: Service and Integrity
“Great quality, the autonomy of what you want and the best selection. My wife and I drove from Memphis to KC because we loved the style and quality so much and we didn’t love anything here in Memphis. I would do the 8 hour trip (one way) again if we had to – it was worth the journey for what we got! Great business, sir! Your staff is amazing, too!.” -Brian Litvin
“What a great company . . . from start to finish! We loved our visit to the showroom. You need to make an appointment but it is totally worth it as you get personalized, one-on-one attention. We were able to say exactly what we wanted in our piece (a desk) and we were 110% satisfied! Communication was excellent! We needed to make a few changes/additions to our piece and they accommodated all of them. They provided a date that the piece would be complete and it was delivered on that date. The delivery was smooth and professional. This is a wonderful company that we highly recommend! The craftsmanship is amazing! You will not be disappointed!” -Angie DeMoss
Brian and his wife live in Memphis, but they didn’t want to compromise on quality. We book all orders with an easy $199 deposit. You then have seven days to finalize your order. Booking with a deposit immediately places your order in our schedule so you can receive your furniture faster, and it allows a week for any changes. Our service is meant to meet you where you’re at, and get the job according to spec. As for Angie, she highlights Unruh integrity in the process. We know integrity isn’t something you perfect – it’s something you strive for every day. That reality marks our collective effort as a team.
Preview
$2449 Denton Bed Customize Browse Beds Preview
$599 Tennessee Nightstand Customize Browse Nightstands
The Bottom Line
Lastly, please know we don’t highlight these reviews to bolster our own reputation. We are simply grateful for feedback from customers like you. And their responses aren’t unfounded. The things many of our reviewers talk about is what our company strives for on a regular basis. It’s how we will continue to strive into 2020, and we hope you’re along for the ride.